Thanks for downloading Kayako!
First time install?
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Please ensure that your hosting environment is setup with the requirements needed to run Kayako.
You can find a list of those requirements on our wiki:
https://kayako.atlassian.net/wiki/display/DOCS/Server+requirements
Updating?
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Make sure you read the specific instructions on our release notes for this version
You can find our release notes on our wiki:
https://kayako.atlassian.net/wiki/display/DOCS/Release+notes
Need some help?
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Need help with the new install or upgrading of your helpdesk? You can find detailed help for this on our wiki:
https://kayako.atlassian.net/wiki/display/DOCS/Installation+and+upgrade+guide
Further help?
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You can contact our support team by going to support.kayako.com and either create a new ticket, or start a live chat with us.
You can also ask our excellent community for help at our forums: forums.kayako.com